Lesson series
Adding Hospitality To Take Out
~ A Baker’s Dozen
Did you pivot your restaurant to take-out and are wondering how you can still “serve” your customer and deliver exceptional service? Join us for an afternoon with Holly Stiel and learn some great ideas on how to put the Service back into the Service Industry.
Meet the instructor
Holly Stiel
First woman concierge and first woman admitted to the prestigious Les Clefs d’Or USA.
In 2012, received an International Honorary Membership to Les Clefs d’Or.
Les Clefs d’Or (USA) made 2012-2013 “The Year of Holly” to celebrate her career.
First female and non-corporate executive to receive the “Distinguished Visiting Professor” Chair from Johnson and Wales University.
Founder of Thank You Very Much, Inc. with clients renown for their distinctive service such as Disney, Nordstrom, AVEDA, American Express and Hilton Hotels and Resorts.
Published books:
The Art and Science of the Hotel Concierge, considered the definitive work on concierge service for hotel professionals
Neon Signs of Service
How to Get the Most from Your Hotel Concierge
Thank You Very Much – A Book for Anyone Who Has Ever Said, May I Help You?